Work Scheduler / Admin Assistant

Work Scheduler / Admin Assistant | Weston-Super-Mare | Full Time | £23,500 per annum

An exciting opportunity has become available for a Work Scheduler / Admin Assistant at our client’s head office in Weston-Super-Mare. You will be responsible for arranging inspections for their team of field engineers across the country, handling calls and emails, and supporting the day-to-day administration of the office.

This is a fast-paced, phone-based role where you will be coordinating inspections, updating systems, and keeping both customers and engineers informed throughout the process.

What’s In It For You

• 20 days of annual leave, plus bank holidays
• Free parking available
• Workplace pension scheme (after 3 months of employment)

Requirements

Essential

• Excellent communication and organisational skills
• Ability to consistently work with a high degree of accuracy
• Computer-literate and efficient in your work
• Ability to apply common sense to any situation

Desirable

• An awareness of the motor insurance claims process
• A good geographical knowledge of the UK

The Role

• Speaking with clients and customers on the telephone arranging vehicle inspections for our team of engineers and providing updates on cases in progress
• Liaising with our team of field engineers around the country to monitor the progress of inspections
• Entering data onto our easy to use back office systems and keeping our systems regularly updated
• Dealing with incoming and outgoing emails
• Providing admin support to our team of field engineers/assessors around the country
• You will need to help us ensure we work consistently within the SLA's we have with our work providers

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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