Workshop Controller

Workshop Controller focuses on have a busy and thriving workshop to manage on a daily basis, overseeing of technicians.

What the role involves

• Have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians.
• To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
• Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
• To ensure all work is issued in the most efficient manner.
• To oversee issuing and progressing of Sales Department preparation work.
• Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Custo.

Skills and requirements

• Ideally previous experience of working as a Workshop Controller or Service Manager.
• Kerridge knowledge would be a distinct advantage.
• Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s.

Candidate fit

• To be confident, with a strong understanding of workshop processes and how to get the best from a team.

Additional role context

• Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.
• This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
• A comprehensive and thorough understanding of Health and Safety Legislation.